Shipping Policy
Shipping Policy
At Liz & Max, we are committed to delivering your favorite fashion pieces across the United States with dependable and timely service. Below you’ll find everything you need to know about our shipping process.
1. Shipping Overview
We currently deliver orders throughout the United States. Shipping methods, costs, and delivery times may vary depending on your location and the size or weight of your order.
2. Order Processing
Orders are generally prepared and shipped within 2–3 business days (Monday through Friday), excluding weekends and holidays. During high-demand periods or special promotions, processing times may be slightly extended, but we will keep you updated on any delays.
3. Shipping Costs
Enjoy complimentary shipping on all orders with no minimum purchase required.
4. Delivery Time Estimates
Once your order has been processed, estimated delivery times are as follows:
Processing Time: 2–3 business days (Monday to Friday)
Transit Time: 4–9 business days (Monday to Friday)
Estimated Total Delivery Time: 6–12 business days
Order Cut-Off Time: 5:00 PM
Time Zone: Eastern Standard Time (EST) – New York
Please note: Delivery times are estimates and may be impacted by carrier delays or unforeseen circumstances such as weather conditions.
5. Shipping Limitations
At this time, we do not ship to PO Boxes, APO/FPO/DPO addresses, or certain restricted locations. Additionally, some items may be subject to shipping limitations based on U.S. regulations or carrier policies.
Contact Information
Store name: Liz & Max
Company Address: 14225 Plantation Park Blvd, Charlotte, North Carolina, 28277
Warehouse Address: 323 Main St, Pineville, NC 28134
Phone: +1 (517) 997-1207 (SMS Only)
Email: support@lizandmax.com
Monday to Friday | 09:00AM – 5:00PM (EST)
Weekends | 10:00AM – 5:00PM (EST)
We aim to respond to your inquiries within 24 hours.